SUCCESS STORIES IN THEIR OWN WORDS

Adam McCauley So I had talked about our leadership team, and we still have that team in place now. And I think that it's a huge change from us these last couple of years because we've better communicated with our staff, like what our goal and our plan is. So it's not just Adam and Ryan who knows what our plan is. It's our staff knows what our plan is. They know that, "Hey, we have sports, we're high into sports, sports are fun, but, we're gonna switch into some corporate stuff." So we've got processes in place, we've got new procedures that we're working on, Ryan hadmentioned, staffing changes and rearranging some things. Our event coordinator right now, before that pause, we had some events we were able to do online only. So they would allow for athletes to be in the gym and do some things, and we sold online events and some of those events did more successful than us actually going to the onsite spot. So there are some changes -- so that was a big plus for us that we, took a flyer on. In fact, at some of those events, Marshall, we created posters for the event with a QR code on it. So those parents that could go, they shot the QR code, and then it went right to the online store which was kind of cool. If we can continue to grow our corporate side of things, knowing that sports are always going to be are -- not always, but sports is going to be our backbone, and we can continue to grow the corporate stuff. And when the sports finally come back, we just think it's going to be a huge spike for us to know that we reached out to our corporate clients, we're growing that business, and then the sports should be a big boom for us when things finally do come back, which we think is going to be in the fall, of 2021. Marshall Atkinson And so, Ryan. How do you feel like the online store part of this is going to help you with the sales? What are you doing about it? Ryan Dost We actually see our business growing big time in the online store. It's just a tool as we went into the corporate world that a lot of the people that we're reaching out to haven't really seen, or they've seen like the Land's End one, or they see maybe a different variant of that. But to have the local company be able to offer something that they're easily used. Everything comes backed up everything like that, that's where we're really seeing our ability to kind of get inroads with these corporations. They have their promotional product place, we made it to compete against other people, but we're really getting in the door easy are with these online stores. And what we do right now is deal with one of our local colleges and they're actually having us build a permanent open 24/7 store for them. It's a big undertaking for Adam, but it's kind of almost like intertwining us with them to where it's going to be harder for them to even almost leave us, because we're going to be so connected to them. So we see the corporate, I mean, the online stores being the future of everything. And we actually have goals for that to be a certain level of growth for the next three years. And it's just the path we go and that's why we see adding dedicated people to build those stores is where we need to go. Marshall Atkinson Okay. That's great. And do you feel like the university online store that you're building, is it difficult to set that up? Do you use the same, you know, the same blanks that you might use for another clients? Are you trying to standardize that process? Kind of walk us through that because you're the one building that right now. Adam McCauley So we try to stay with a standard, you know, the worst thing you can do is give them a really cool product that you can't possibly order cause it's never in stock or anything. We still don't

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