bands that I really resonate with. And I really love hearing them, and if I'm on a long drive, you know I'm singing along with the songs. But it doesn't just stop there. There’re more bands that I really like. And I think anything that I grow up with that has really good memories, too, that's something I'm singing. But I'll tell you what I'm not doing is I'm not doing karaoke because my voice sounds like we just sacrificed a cow. So that's something you're not going to hear. But if I'm alone in the car, or maybe with my family, I'm singing along and they had to put up with it. So, alright, and then part 2 of that is What song do I cry to? Let me tell you. There's one song that always gets me. It was written in 1961 by Willie Nelson. Let's see if you can guess what it is. 1961 by Willie Nelson, made famous by Patsy Cline. Do you know this song? And it's "Crazy". It's a really old song. It always gets me It reminds me of my mom. I'm about to tear up right now just thinking about it. She passed away a couple of years ago, and this one always gets me, it's such a sad song. Anyway, this is it, thanks for the downer question guys. So that's it "Crazy" by Willie Nelson, recorded by Patsy Cline. So, thanks, guys appreciate you. Robert Fiveash and Danny Rosin Alright, Marshall, we love you, man. We appreciate what you do for the industry and uplifting everyone with your education connection points. The work you did in the promo kitchenWe miss you bud and be safe. Take care, man. Thanks. Marshall Atkinson The next set of questions comes from Traci Miller with Color3. She is the owner of a contract decorating company in Ohio and was a guest in episode 6. Here are her questions for me. Traci Miller In the current climate, it is difficult to find and keep employees. What suggestions do you have on improving how to attract and retain quality teammembers? Marshall Atkinson So, to me, suggestions to attract and retain quality team members are all about the clarity of expectations that you have for your team. So, it's Who are you picking to be on your varsity? This all comes from hiring. So, if you've hired well, you won't have any trouble retaining your employees, right? So, I think this is about who you're letting on a team, to begin with. And then really being picky about who you bring on, right? So, you have to start with that. I know that recruiting is really difficult these days. And I've talked with lots of shops over the last six months since COVID. I think everybody's really struggling with finding employees. And some people, there's just nobody around. So here are some things that have really helped. The first is getting other employees to help recruit for you. Right? They, people know who is available. They've got a friend, they've got a cousin, it's their brother, I mean, who knows, they know who needs a job. And if they like working for you, because you've got such a fantastic culture, it's easy for them to sell that person on why they should come work for you. Another great thing is to give them a bonus. And back when I was running shops, we had a $250 bonus for employees if they brought in an employee to come work for us. And we paid that bonus when they hit their 90 days. And that seems to really work. Because everybody knows people who are out there. The other thing I think that especially these days, there's no hiding it. Everybody knows what everybody makes. And in your city, I bet people in other shops know what you pay. Okay, so if you kind of make it a point to find out what other positions are paying, and then pay about 20-10-20% more than that, I think that people will start coming to you to come to work. Because it just makes sense. Everybody's doing the same job, why not pay them more? And of course, you have to be able to afford that. And that's a whole different subject. But I think if you pay them a little more, then I think you can find people.
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