SUCCESS STORIES IN THEIR OWN WORDS

Marshall Atkinson Okay, well. Here are some things that we know. First off, we can't control our vendors, we can't control when they're shipping it to us, we can't control UPS or FedEx and when they're delivering. All we can control is what happens once the packages land on our docks. So, what I want people to think about is not so much, "how do we get these other people to help us" because they're not. What I want you to think about is how that we can control the process in our facility, right? And the thing that I've used over the years is a simple method that works fantastic. Which you organize everything by the last digit of the work order number. So, we have the last digits that can be anywhere from zero to a nine. So, what you do is you create spaces for everything that ends in a zero, everything that ends in a one, or a two, etc., and so forth, all the way to a nine. And you have that for fully received, have that for partially received. So, when you're let's say, UPS is that your dock and the truck and load and you have 150 packages to wade through, what I want you to do is I want you to organize these by the order of what you have. So, you see on the packing slip, it'll say package one of one, or two of two, or whatever it is. And as I'm looking through the packages coming in, I want to sort these to a skid as they're coming off the truck. So, the UPS driver hands you a box, it's one of one. Well, that's going to go on the single skid. Oh, it's one of two, two of two are still on the truck. I've got a skid for just two boxes, right? So, these are coming in, you're going to segregate them off the truck. And then what you're going to do, is you're going to start counting and checking them in, all we want to do is check against the packing list to make sure that what's in the box matches the packing list. So that's the first step. The second step is to check the packing list against what's in your system. And that tells you if the job was fully received or not. So, what you're going to do is you're going to check and let's just say for discussion, it's a box of 72 shirts, and that's all the shirts for an order, you're going to check that and against the system, you're going to find that as job number 123456. It's fully received, that's really great. You print the box label, you put it in the upper left-hand corner of the short side of the box, and you stage it in the six-row over where you keep all your inventory that's ready for it to run for production. The next job you check in it's for 100 shirts, and you're missing 20 according to your system. And this job number 123457, let's say. So, what you're going to do is you're going to print a box label, you're going to put the box label on the boxes, and you're going to write a big "P" with a big fat magic marker and circle it that tells everybody that this is a partially received job, you can't run it yet, we're waiting on something. And you're going to stick those two boxes over in the seven-row. And you're going to be waiting for the other 20 shirts to come in, maybe tomorrow or whenever they come in, right? If you've got the information about when the shirts come in, and maybe you have tracking numbers, then you know that the job other 20 shirts are coming in the day after tomorrow, whatever and you can then schedule your job accordingly. But we all know that we can't print the job until all the shirts are here. So, if you can, try to get all the tracking numbers. And so, by segregating things between fully received and partially received, it's easy to make decisions, especially if you're looking for things with the last digit of the work order number is just super simple. It takes two seconds to find whatever you're looking for, and staging anything and finding things to run jobs or make a job complete is a breeze. Did that confuse you? Brett Bowden Well, for me personally, you know, we've dealt through this so deeply as a company. And we figured out you know, a lot of those same solutions is kind of asking it even as like, everybody needs to hear this right? Marshall Atkinson Yeah.

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