SUCCESS STORIES IN THEIR OWN WORDS

Jarrod Hennis Yeah, it's been and just the friends and other print shops that got, you know, cause there was a Facebook group that Sloan started and so everyone could share ideas. And I was, I had people all over the US just reaching out to ask me questions cause they saw how popular, you know, we were, we were doing. So it was, it was so fun just talking to all these different print shops and see how they worked and explain to them, “Hey, we already had a huge base.” Like we already, you know, Rockford Art Deli is a walk-in retail company, like we already had this huge base of people knowing who we were. We weren't just, you know, ABC company in the back of the room, printing shirts for all the little league teams, you know, we are in the face of our customer already. So it was easier for us to, you know, blow this thing up and weeks. Um, but yeah, it was, it, you know, It made the print shops be the heroes. Like we were paying out money faster than the government was paying out money. And we were there at this time of need. For our customers or new customers, or just random community members that maybe aren't going to be customers because they have a print shop. You know, there were no, no strings attached. Like, if you have your printer, you know, everyone's got their printer, we weren't trying to steal you from your printer. We were just trying to help you out because we had the engine to do that. But go back to your printer. That's cool. Like, I wish your printer would have reached out and asked how they could have helped us print all these shirts, but, you know... Marshall Atkinson Did you contract any of this stuff out? Jarrod Hennis No, because the margins were so low on this. I've been contracting out like, you know, our custom work that's coming in, but so the margins were so low at this at the end of the day, uh, that we, you know, we probably ended up going to make like five bucks a shirt. And then we had some, we had a big hiccup with shipping. We were split shipping things instead of, shipping them completely. So we ended up, tripling our shipping expense, just cause we were trying to get shirts out as fast as we can cause everyone got nervous downstairs and we didn't want to get yelled at. Uh, so yeah, but we didn't contract anything out and really, we don't contract anything in our city anyways. Cause none of the print shops talk to us, they're just, they're either intimidated of us or don't like us, cause we're popular. No one prints, no one prints water-based in town. So we didn't have any like-minded people in Rockford that wants to work with us. I've tried to reach out to shops just because I think it's silly and I think we should all be able to talk. Cause I have my niche and they have their niche. Most of the time. I don't want the business that they have. I just want to talk to them. Shoptalk. But it's, you know, it's a very scary industry in this area where everyone's holding onto their work as much as they can.

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