Ayrshire Hospice recognised by Care Inspectorate
Capital Build Project update...
By Julia Connelly, Capital Build Project Manager
The report recognised that “people accessing the service benefit from a skilled, knowledgeable and highly motivated team of staff who deliver compassionate and responsive care” and that “staff demonstrate a strong commitment to the meaningful involvement of patients and their families in directing and leading their own care and support planning.” .......................
The progress on site over the past few weeks has been astounding, especially in and around the new In-Patient Unit (IPU). Patios are down outside each bedroom, curtain walling and windows are in place, and much of the services have now been fitted in the walls and ceilings. Floor screed has even been poured in a couple of remoter areas and the underfloor heating pipes for the large IPU circulation space are clearly visible. It has been a joy to see all this grow from a 2-dimensional plan on a piece of paper. Now it can be walked through – and it’s an impressive space which our patients and their families are going to love. The “crowning glory” is our sedum roof. It contains a lovely variety of colours ranging from bright green all the way through to deep red, and it loves being watered. Once laid down, unless consistently raining, this roof needs to be watered for 9 weeks! One of the images is Bedroom 4, which has been named Holmburn. You can see the patio and garden in the background and first fix piping and cabling throughout the room. The copper pipes on the left- hand wall indicate where the oxygen outlet will be, and therefore the head of the bed.
The Ayrshire Hospice was reviewed and evaluated in:
How well do we support people’s wellbeing? 6 – Excellent How good is our leadership? 5 – Very Good How good is our staff team? 5 – Very Good How well is our care and support planned? 5 – Very Good ....................... One family member said: “I can’t explain how good they were, they will reassure you but tell you the truth. I didn’t have to worry any more. They took the pressure off and allowed me to concentrate on my relative.” Professional colleagues who work with the Respite and Response team reported: “They are keen to know the person and their family and strive to be person-centred. They are so focused on the person and very caring and professional.” The full report can be viewed on the Care Inspectorate’s website: www. careinspectorate.com
The Ayrshire Hospice is delighted with the results of its first Care Inspectorate inspection of its Respite and Response service which saw the organisation receive one ‘Excellent’ and three ‘Very Good’ gradings.
In March, a diverse group of Ayrshire Hospice staff members had the opportunity to visit the Racecourse Road site to witness the transformative progress of our Capital Build Project. The visit was open to staff from every department across the Hospice, ensuring a broad spectrum of team members could benefit from the experience. By the end of the event, approximately 30% of the Hospice staff have now had the chance to see the progress and envision the future of our Hospice. The feedback from staff was fantastic, with everyone very excited about going home! A Sneak Peek at Our Future: Staff Site Visit Day
This evaluation marked the first assessment for the organisation since the registration of its Respite and Response service with the Care Inspectorate in 2022. Ayrshire Hospice Chief Executive Tracy Flynn was delighted with the inspection’s findings. She said: “This report recognises the incredible work that our Respite and Response team delivers for our patients and their loved ones in their own homes. “While it is unusual to receive an ‘Excellent’ grading at a first inspection, the Care Inspectorate has understood and recognised the true nature of the person- centred care that we deliver. I’m incredibly proud of our entire team. Their recognition with such a high
grading is a testament to their skills, as well as the care and dedication they demonstrate in their daily work with patients and families across Ayrshire and Arran.” “The findings in this report truly exemplify a service that the Ayrshire Hospice is rightly very proud of. Respite and Response is an invaluable service that provides a much-needed break for carers to allow them a couple of hours just for themselves, while we care for those they love.” During the inspection, the Care Inspectorate interviewed service users and professional colleagues for their opinions and experience of Respite and Response.
Scan the QR code to watch a short video capturing the excitement of the day
August 2024 | EDITION 37
4
5
Made with FlippingBook - PDF hosting