Issue 32 December 2022
www.ayrshirehospice.org
Keeping our community informed
Huge success for Giggin’ it Laldy!
Hundreds of music lovers and Hospice supporters filled Troon Concert Hall for the first-ever Giggin’ it Laldy in support of the Ayrshire Hospice Capital Build project. Host for the evening Billy
music industry, alongside major international artists in stunning intimate venues, all while recognising and celebrating the diversity of Ayrshire’s cultural scene. Alongside music, organisers are bringing some of the biggest names from the Scottish comedy circuit to Ayrshire next year. Gigglin’ it Laldy takes place on Friday 24th March in Ayr Town Hall with Liam Farrelly, Billy Kirkwood, Craig Hill, and Karen Dunbar. Tickets are priced at £25 and are available from www.ayrshirehospice.org
The concert was the first in a series of unique gigs held here in Ayrshire that will support the redevelopment project of the Ayrshire Hospice home in Racecourse Road, Ayr. Giggin' it Laldy is an exclusive experience born out of the genuine love of live music and ambition to produce a series of acoustic gigs in Ayrshire. We want to showcase the very best in both established and fresh new talent in the Scottish
Kirkwood introduced Jeremy Levif and Brian Kennedy who began the night with two great sets before The Bluebells, Hue and Cry, and headline act, The Christians had the crowd up on their feet. Set in an intimate venue, fans enjoyed stripped-back acoustic versions of songs such as Labour of Love by Hue and Cry, Young at Heart by The Bluebells, and Harvest for the World by The Christians. The performances, coupled with the chance to see their favourite artists in such an intimate environment, wowed the audience. One delighted fan said: “Wow, what a night. It was brilliant to be able to experience the performances up close. What a great night!” You can check out the pictures from Giggin’ it Laldy on pages 14 and 15.
The Bluebells performing at Giggin' it Laldy
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Welcome...
Principal Supply Chain Partner named for capital build project
By Lorraine Barrie, Communications & Marketing Specialist
robust selection process has brought us an experienced Tier 1 Principal Contractor who will carry out a sympathetic restoration of our listed buildings while delivering the highest standards of construction for the new-build elements.” Tracy Flynn, Chief Executive of the Ayrshire Hospice added: “We are delighted to partner with McLaughlin & Harvey and excited about our plans and vision for the Ayrshire Hospice as a centre of excellence for palliative and end-of-life care. “I would also like to take this opportunity to reiterate how grateful the Hospice is for the community’s response towards our ongoing capital fundraising campaign. It is a privilege to have support from the people of Ayrshire & Arran as we undertake this milestone project for the Ayrshire Hospice.”
By Tracy Flynn, Chief Executive Officer
The Ayrshire Hospice can announce the appointment of McLaughlin & Harvey as the Principal Supply Chain Partner for the organisation’s capital build project. The ambitious multi-million- pound project will see the been appointed as the main contractor for this
I am pleased to welcome you back to the Winter 2022 edition of The Article.
In this issue, I am delighted that you will be able to read about the next step in our ambitious Capital Build Project - the appointment of the contractors who will oversee the redevelopment of our traditional home at Racecourse Road in Ayr over the next two years. You will also be able to catch up on all the news from our wonderful supporters who continue to fundraise for their hospice via an extraordinary range of challenges and events; from trekking across the Sahara Desert to climbing Ben Nevis, every penny raised by our wonderful community helps us continue to make every day matter for families affected by life-limiting illness.
The Article also showcases members of the Hospice Team, both employed and voluntary, and October saw us recognise our long-serving Hospice
traditional home of the Hospice at Racecourse
project. To be awarded this project is a testament to our reputation and experience in the healthcare sector for delivering high-quality builds. We look forward to collaborating with Ayrshire Hospice and starting work on-site next year.” Julia Connelly, Ayrshire Hospice Capital Build Project Manager said: “This is a flagship project as the Ayrshire Hospice is the first non- NHS organisation to procure a contractor through the ‘Frameworks Scotland 3’ model. This extremely
Road in Ayr be redeveloped over the next two years with a re-opening of the site scheduled for Summer 2024. John McClintock, McLaughlin & Harvey Operations Director - Healthcare, commented: “We are delighted to have
lottery volunteers - some of whom have been supporting us for over 25 years, we are truly grateful for their enduring loyalty. As 2022 draws to a close I would like to take this opportunity to extend my grateful thanks to everyone that has supported us throughout this milestone year; from our incredible team of volunteers, the communities across Ayrshire & Arran, the many businesses who have sponsored us or
donated goods or prizes, and all who have played our lottery or come along to enjoy one of our events. I extend the warmest wishes of everyone at the Ayrshire Hospice for a safe and peaceful Christmas and New Year for you and all whom you hold close.
Ayrshire Hospice Capital Buid Project Team meet with John McClintock of McLaughlin and Harvey
See you very soon, Eileen!
Hospice Golf Day holes over £17K
By Jade Duncan, Senior Fundraiser, Events
Lovely Staff Nurse Eileen Messer retired after 20 years of service within the In-Patient Unit at the Hospice. Eileen will be missed greatly from the team, who are extremely lucky to call her a colleague and most importantly a friend. It’s not a goodbye but a see you soon as Eileen is coming back to the IPU as a bank care assistant - she just can’t keep away!
The Ayrshire Hospice held its annual Golf Day at West Kilbride Golf Course in August and raised a fantastic £17,874 ! With 37 teams teeing off throughout the day it was the
49 to claim victory ahead of ABRDN with a score of 51 and O’Neil Gas with a score of 52.
West Kilbride Ladies Team who triumphed to claim the top prize, sponsored by Henry Brown & Co. The Ladies shot a score of
Thank you to everyone who contributed and lookout for booking for next year’s event soon!
Au Revoir, Eileen!
West Kilbride Ladies Team
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Making today matter for Ben
Living Well Hub turns 1!
By Heather Hardie, Living Well Team Manager
By Stacey Kelly, Specialist Palliative Care Nurse
stand out - Ben is an avid Kilmarnock FC fan proudly showing off the Kilmarnock strip on my first visit. “He was very keen to take his 3-year-old brother Hunter to his first Kilmarnock game. Seeing Ben’s enthusiasm, I knew we had to somehow make this happen. Thanks to the team at Kilmarnock FC we were able to arrange for Ben, Hunter, and his parents to attend their game against Partick Thistle where they were treated to the full VIP treatment and truly made special memories for Ben and Hunter.” Ben was given his chance to lift the Scottish League Cup, Scottish Cup, and the Scottish Championship trophy and spend time with former player and captain Ray Montgomerie before the game. After the game, Alan Power and current captain Chris Stokes spent some time with Ben and his family.
The Ayrshire Hospice Living Well Hub celebrated its first birthday and it was a year filled with discussions, laughter, skill-building, and camaraderie.
Ayrshire Hospice works to make today matter for its patients and their families. This could be hosting an afternoon tea in the Hospice or a takeaway and a movie night for the family to enjoy. However, in the summer it was a request from one patient to take his youngest brother to his first football game.
If you or someone you care for is affected by a life-limiting illness, the Hub is a place where like- minded people can come together in a relaxed and friendly environment. The first half hour of the two- hour session is dedicated to discussing topics that inform, enable and empower people
to take part in an activity such as art, music, tai chi, or complementary therapy. Speaking about the Living Well Hub, one attendee said: "They explained the help which they can provide, allowing me to relax with the many problems in which I believed I was on my own, and could not get anyone to listen." Another attendee reported that she had found benefit in the art sessions, saying it was the first time in as long as she could remember that she
had not thought about her cancer for a full 30 minutes. If you feel the Living Well Hub may be a place that can help you, find out more about the programme and self-refer on the website (QR code above). The sessions run: Mondays in East Ayrshire Community Day Hospital from 10:30am to 12:30pm. Tuesday mornings (10:30 -12:30) and Wednesday afternoons (14:00 – 16:00) in CentreStage, Kilmarnock.
Ben Montgomery was a massive Kilmarnock fan who wanted to take his brother along to Rugby Park and cheer on their heroes together for the first time. Ben’s Specialist Palliative Care Nurse, Stacey Kelly visited the Montgomery family at the beginning of the summer to support them as best as possible.
Stacey explained: “Ben, 20 years old, was diagnosed with Leukaemia in the summer of 2021 and he underwent treatment at the Beatson Teenage Cancer Trust Unit in Glasgow. Unfortunately, in June this year Ben’s disease relapsed and there were no curative forms of treatment available to him. “He was discharged home from the Beatson at the end of June and referred to the Ayrshire Hospice Community Specialist Palliative Care Team for support to him and his family. When I first met Ben he didn’t have many goals other than to spend time with family and get back out to the local fishery. But one goal in particular did
to live well with illness. People are welcome to
come for the whole session, the topic discussion on its own, or just for a cuppa and chat with the opportunity
Supporting staff development
By Chris Rodden, Director of Patient and Family Services
Two of the Hospice’s amazing Care Assistants have started their journey to become registered nurses. Carly Gemmell is
Both Carly and Mirranne continue to work within the In-Patient Unit and are being supported by the team on their study journey. It’s exciting times ahead and well done to both for successfully gaining a place on these courses!
undertaking her pre- registration nursing
training at the University for the West of Scotland and Mirranne Murphy is undertaking her studies with the Open University.
Miranne and Carly
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Clinical Governance and Practice Development
A Day in the Life!
“We will create a facility that is truly fit for the future…”
By Odette Landsburgh, Capital Campaign Corporate Fundraiser
By Alana Struthers, Head of Clinical Governance and Practice Development The Clinical Governance and Practice Development Team were proud to showcase their efforts to continuously drive forward service improvement within the clinical teams.
• Adopting a risk management approach • Imminence of Death amongst NHS Ayrshire and Arran Hospital In-patients • Developing a palliative care debrief • A Review of NHS Ayrshire and Arran Hospital Palliative Care Team TRAKCARE data 2021-2022. Other exciting news included the roll-out of the District Nursing Study Day Programme, starting in October, which will reach over 200 district nurses across Ayrshire. Study day objectives include: • Taking a Palliative Care Approach • What can the Ayrshire Hospice Offer? • Holistic Symptom Management • Palliative Care Emergencies • Planning ahead • Care in the last days of life The initial evaluation findings are extremely positive, with 100% of attendees confirming they would recommend the study day to a colleague. If you have any enquiries, or would like to find out more information from the Clinical Governance and Practice Development Team, please
I became the Hospice’s senior corporate fundraiser in December 2021, working closely with businesses and organisations across Ayrshire which support the Hospice through a range of fundraising initiatives including sponsorship, charity adoption, monetary donations or gifts in kind, and match funding. I have extensive experience within the third, retail,
Recognition of this work has recently been acknowledged nationally by the Scottish Partnership for Palliative Care, with four abstracts being accepted for their 2022 Virtual Poster Parade Exhibition. NHS Ayrshire and Arran colleagues were also successful in submitting three abstracts. Details of all submissions are available to view on the Scottish Partnership of Palliative Care website: palliativecarescotland.org.uk
Titles of the accepted abstracts included: • Introducing the Triage Hub Meeting at The Ayrshire Hospice • Working as a truly multi-disciplinary team, including Catering and Housekeeping teams • Assessing the impact of decant from South Ayrshire to East Ayrshire on the demographics of patients admitted to the In-Patient Unit
The new Hospice development will provide an environment that supports contemporary care, dignity, and respect for the needs of patients and their families. It will also allow us to continue to support the people of Ayrshire & Arran affected by a life-limiting illness to remain in their own homes for as long as possible with palliative and end-of-life care. Making this momentous shift in the provision of end-of-life care for our community will cost money to achieve: the total cost of the project is projected to be £17 million. With £13.1 million secured, this incredible project has already raised 80% of the funds required; but we need your help to reach our target. The Ayrshire business community and beyond have supported The Ayrshire Hospice over the last 30 years. As we continue with our campaign to raise the remaining £3.9 million over the next 2 years, we again look to everyone in the community for their continued support.
and hospitality sector and I'm currently working on the Capital Campaign for Ayrshire Hospice. The support of local and national businesses is very important to us at Ayrshire Hospice and can bring a whole host of benefits to your organisation, including employee motivation and retention, commitment to corporate social responsibility and demonstrates that you are a compassionate employer who cares about the community. As Ayrshire’s largest charity, when we form relationships with businesses, we identify the unique synergies between their values and those of the Hospice to build mutually beneficial partnerships with measurable results. Over the next two years, we will create a facility that is truly fit for the future and able to meet the needs of our patients, their carers, and their families.
This is not merely an effort to construct a building; this is a transformational journey and long-term investment in our community to ensure that the growing need for this level of care is sustainably met for generations to come. To learn more about supporting our Capital Campaign Appeal please contact me, Odette Landsburgh, Senior Corporate Fundraiser. Email Odette.landsburgh@ ayrshirehospice.org Tel: 01292 288488 Ext 1932 We hope you will consider joining the visionary benefactors who are taking part in this extra special moment in the Hospice’s history to create a lasting legacy for the people of Ayrshire and Arran.
contact: cgpd-team@ ayrshirehospice.org
The Hospice team involved with delivery
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Ayrshire turned purple!
A great year of Kiltwalk fundraising!
By Claire Stuart-Paulin, Senior Fundraiser
By Tracey Corrigan, Head of Fundraising
Once again, the people of Ayrshire came up trumps for the Ayrshire Hospice’s annual Go Purple Day.
The 2022 Kiltwalk series has delivered a bumper year for the Ayrshire Hospice with supporters raising over £58,000 . Held in Glasgow, Aberdeen, Dundee, Edinburgh, and
Held on Friday 14th October this year, the day saw fantastic purple-themed activity with lots of new faces getting behind the campaign, as well as many of the original Go Purple supporters.
support is truly valued! Thanks to everyone who got involved, it was fantastic to see all the purple activity on social media throughout the day.
Irvine Royal Academy
virtually, tartan-clad walkers raised a tremendous £58,854 . The Hospice is so grateful to everyone for their tremendous efforts and support throughout the year. If you want to join the Kiltwalk fun in 2023, make sure you watch out for Ayrshire Hospice’s social channels to find out more.
The Hospice is indebted to the number of staff,
schools, councils, businesses, shops, and individuals who generously supported the campaign - their
Forehill Primary
Arena HR
Drongan Primary
EACH
Girvan Academy
Maidens Primary
Original Factory
Prestwick North
Stanley Primary
Taylor & Henderson
Tesco Ayr
The Shoe Gallery
Vets4Pets Irvine
Tickety Boo
Thistle Help
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Sahara Trekkers beat the heat
Ben Nevis Climb
By Graeme Strawhorn, Assistant Fundraising Manager
amount that has been raised. To date, £38,737 has been raised with more still coming in every day! The group were missing two friends who were unable to make it. Unfortunately, Colin Young and Elaine Thomson could not join the trek as planned but both continued their amazing fundraising efforts. In a special nod to his trekking friends, Colin trekked the same distance across various paths throughout Ayrshire, and to finish with a humorous gesture…he had a ‘dessert’ each day!!! Well done Colin! Enjoy your trifle!
By Claire Stuart-Paulin, Senior Fundraising Officer
Congratulations to the Sahara Trekkers following an epic five-day trek across the desert in October.
A massive well done to Rosy McMillan who recently climbed Ben Nevis in honour of her friend, Tracey, who died after her battle with cancer back in April.
With soaring temperatures, sore feet, blisters, sweat, and
tears, they’ve certainly given it their all and definitely enjoyed a well-earned rest. Well done to
Rosy wanted to raise money for the Hospice as the staff "took amazing care of Tracey and her family, ensuring their comfort and love." As Tracey loved the outdoors and was a keen hillwalker herself, she had always wanted to climb Ben Nevis so this was Rosy's motivation for the challenge and her first Munro! Rosy has so far raised a superb £2,804 with donations still pouring in. Everyone at Ayrshire Hospice wishes to thank Rosy for her fantastic effort so far.
Annie, Angela, Elaine, Heather, Graham, and Vicky. What an accomplishment for you all and we’re sure many memories were made! Everyone at the Hospice is so grateful for all of your efforts and the fantastic
Sahara Trekkers
Rosy McMillan at the summit of Ben Nevis
Gifts in Wills
By Kathryn Howell, Senior Fundraiser (Grants & Legacies)
Leaving just 1% of your estate to the Hospice makes a real difference to families affected by life-limiting illnesses. A gift in your Will is an incredible way to leave a lasting legacy for our patients and their families living with a life-limiting illness. If you would like to talk about including the Hospice in your Will or discuss any other legacy-related issues, please contact Kathryn Howell in our Fundraising Office at 01292 288488 or email kathryn.howell@ ayrshirehospice.org .
Gifts in Wills make a huge difference to Ayrshire Hospice patients and their families. One in three of our patients last year were cared for thanks to 38 kind supporters who left a gift in their Will to the organisation. By remembering the Ayrshire
Hospice in your Will, your legacy will be much more than just giving a donation. You’ll be giving care and support to our patients and their families for generations to come. It means that years from now, the Hospice will be here to help those in need of care and support when it matters most.
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Winter Fair delivers that festive cheer!
By Rebekah McGinn, Senior Fundraising Officer
Hundreds gathered to enjoy a magical day out browsing festive stalls, live entertainment and meet Santa at the Ayrshire Hospice Winter Fair. Held over two floors with
his magical Grotto and asked him the most important question of all - were they on the naughty or nice list? Outside, you could visit Santa’s reindeer and enjoy a complimentary Gourmet Beef Burger from the BBQ, kindly provided by RRT UK.
over 100 stalls, everyone had a fabulous time browsing a fantastic range of gift ideas, festive cards and sweet treats with family and friends. Children excitedly told Santa what was on their wish list in
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Pictures from the fantastic Giggin' it Laldy concert in Troon where Jeremy Levif, Brian Kennedy, The Bluebells, Hue and Cry and The Christians all performed to raise money for the Ayrshire Hospice Capital Build Project.
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Light up a Life
and looked after us. We also went to the Hospice bereavement café six weeks after Karen passed away which was a comfort. If other patients and families are apprehensive about coming to the Hospice, I’d say, don’t be - just put your arms out to the Hospice, because you’ll get the biggest cuddle they can give you . The Ayrshire Hospice has got to continue to care for patients. It’s one of these places that I never ever thought much about other than it was a kind, caring place. But to have experienced it, I can only say that we were lucky to get Karen into the Hospice. If everyone’s relative is given the same care as Karen, they will have reached the end of their life in peace and comfort. That’s what the Hospice offers - peace and comfort . John and I went to the Light up a Life Christmas Concert a few weeks after Karen passed away - it was a great show. We’ve also attended the Winter Fair and have a leaf on
By Laura Somerville, Lead Practitioner - Patient and Family Care Team
As part of the appeal you can also dedicate a star on our virtual Christmas tree. Please scan the QR code to dedicate yours today. By dedicating a star or attending our concert, you are honouring the memory of someone special to you and ensuring that others in the future are able to do the same. Thank you.
Please spare a moment to read the story of Elisabeth McLaughlin, whose daughter, Karen, died in October 2019. Elisabeth’s story tells you about why the care the Ayrshire Hospice provided was so important and special to her.
Over the Christmas period the Hospice provides small gifts to patients’ children and grandchildren who visit their loved ones in the In-patient unit on Christmas day. We would welcome any donations for this, and for the ongoing care that we provide throughout the year both in the Hospice ward and in patients’ homes across Ayrshire. I would also be delighted if you would join us at our Light
Up a Life Christmas Concert on Sunday 27th November at 7.30pm. We will be joined by a variety of musical treats featuring choirs, groups and vocalists who will together offer a celebration of local voices and music. This will be a time of reflection and shared experience to recall all those who live on in our memories and thoughts. For tickets, please call our team at 01292 288488 or visit www.ayrshireHospice.org .
Karen competed in showjumping across Europe
she’d first lost her hair. The staff member helped with showing the different ways she could wear her head scarves. Karen attended the Hospice for complementary therapy sessions too and found they were helpful. By September 2019, Karen’s illness had developed and she was admitted to the Hospice In-Patient Unit. The Hospice made a big difference in Karen’s care. As soon as she arrived, it was like a new world for her. I could see her body,
and giving everybody their orders…I thought, “We’re back to Karen!” Karen died on 5th October 2019. John and I were lucky to be with her at the end, and as we sat, holding her hands, we watched all the pain that she had been going through slowly pass away and the glow of happiness filled her face and her beautiful smile returned. We loved her so much and she will live forever in our hearts and family memories. That evening, the cooks made us a lovely dinner
Elisabeth's story
face and mannerisms completely change. When she first went in, the doctor knelt down beside her, held her hand and said “You’re not here to die, Karen, you’re here to live.” That in itself calmed her. I could see it on her face. I could see that she was in the right place. By the end of her first night, she was comfortable, settling in
My beautiful daughter Karen was born on 2nd November 1968. She was born with Albinism, which caused her to be visually impaired, though her condition never held her back. Karen could have pursued many careers, as she was talented in the arts and music, but her love for horses had already planned her direction. She very quickly established her name in the professional showjumping circuit
where she competed, supported international showjumpers, and even got involved in carriage driving. Her adventures took her all across Europe. My husband John and I visited her many times. In 2010, Karen was diagnosed with ovarian cancer - the start of a ten-year journey living with her illness. Her first experience of the Hospice was when she visited their hairdresser after
the Celebration Tree in memory of Karen. We’ll never be able to repay the Hospice and that’s why we’re supporting the Light up a Life appeal and hope you’ll join us to help this wonderful, vital local charity.
Karen had a love for horses
Elisabeth & John
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The Ayrshire Hospice Respite and Response team has added two new recruits to the team and The Article caught up with them to hear why they wanted to join the organisation. Helen Gilmour New starts proud to be part of the team!
Service in focus How Respite and Response works
By Wendy Short, Clinical Manager Living Well
The Ayrshire Hospice Respite and Response team provides high-quality specialist palliative care in the patient’s own home. The care provided is person-centered with the patient’s goals determining the plan of care. It supports people to have the choice to be cared for and to die at home. If it is what the patient wants, it will also aim to prevent them from being admitted to hospital.
Having spent many years working within the care sector in various different environments I have always aspired to work for the Ayrshire Hospice. My mum who was a registered nurse, worked in the Hospice and spoke fondly of the organisation, the environment and the service in its entirety. After being successful at the interview and starting some weeks ago as a full-time Care Assistant I have very quickly realised what a truly amazing service Respite and Response provides to patients and their families in the community and the team are very warm and welcoming. Working in the community as a care assistant is new to me and I can honestly say that providing care to someone in their Caroline Strachan I applied for a position as a Care Assistant with the Ayrshire Hospice Respite and Response community team as I was looking for a change from working in a care home setting, yet wanted to continue working in care. I feel passionate about being a care assistant and giving my best to care for and support both patients and their families. I was overwhelmed and so happy to be given the opportunity to work with the Respite and Response team, where I have been working since August this year. I am loving the job and working with the team who are all very supportive, friendly, and have made me feel very welcome. As a care assistant and one of the team, I feel privileged to be accepted into patients and family’s own homes to give care and support to all when needed most at a very hard time in their lives.
own home has been so awe-inspiring in terms of seeing the person comfortable in their home, having all the things they want and need by their side whilst receiving the care they need, where they want to be. The value in allowing carers some much- needed time out is such a precious resource. Families and carers can use this time to do what they wish in the knowledge that their loved one will be looked after in return. I am so happy and feel privileged to be part of such a brilliant team and look forward to my future within Respite and Response.
The service is committed to meeting and promoting the principles of: Dignity and Respect, Compassion, Being Included, Responsive Support and Wellbeing. During respite one of the experienced specialist palliative care assistants will visit and allow the carer to take time for themselves. Respite not only helps the carer feel less isolated but also the patient. The importance of wellbeing will be recognised, and the patient asked about what
matters to them, allowing them to continue as much as possible with their own interests. The team enjoy and are motivated to ‘think outside the box’ to assist patients to meet their own goals. Which could be anything from; assisting a patient to walk their dog, attend a football match, read the paper or celebrate an anniversary. A comfortable and dignified death in their own surroundings with
Respite and Response Team
all their loved ones with them is also an important goal that requires the care assistants to demonstrate specialist communication skills, care, and compassion. The Respite and Response Team work as part of the community nursing team and work very closely with the team of Specialist Palliative Care Nurses. These nurses are able to give advice and support to help patients achieve their goals.
Lottery Christmas Gifts
By Caroline Lyon, Senior Fundraiser
Why not think about giving friends & family an Ayrshire Hospice Lottery gift voucher this Christmas? You can enter your loved
the recipient if you wish! Each week, they could have the chance to win our top prize of £1,000 !!! It costs £1 per week to take part and your money really makes a difference to us.
ones into a fixed number of Hospice lottery draws from 30th December onwards. Vouchers are available at a value of your choice (upwards of £10) and can be delivered directly to
To order, get in touch on 01292 288488 or email lottery@ayrshirehospice. org . Players must be 16+.
Caroline Strachan & Helen Gilmour
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‘Stepping’ out for the Hospice
Santa Claus is coming to town…
By Mackenzie Kerr, Senior Fundraiser
By Tracey Corrigan, Head of Fundraising
has a break from making toys in his workshop, he will write back! For further information and to book your tickets, visit our website: www. ayrshirehospice.org
And the staff and customers from Lauriston Bar, Ardrossan have also raised an incredible £2,535 by walking from the Erskine Bridge
Santa is looking forward to visiting Ayr Central for the Ayrshire Hospice Santa’s Grotto this festive season. The grotto will be open over four weekends throughout November and Sun 11th Dec: 12-3pm Fri 16th Dec: 12-3pm
Two fantastic fundraisers and their supporters have been getting their steps in to raise money for the Ayrshire
Hospice recently. Supporter Gemma Riekie previously took part in 'The Trek' - an annual Hospice event of years gone by where participants fundraised for the Hospice by trekking around Millport. Gemma missed the event so much that she made the decision last year to organise her own and raised a fantastic £1,295 ! This year, alongside 33 friends and family, Gemma organised her Trek again - a poignant event as her gran, Roberta, is currently using Hospice services - and raised a phenomenal £2,882 !
to The Dog House in Balloch last month. Organiser Jacqueline Boyd along with her mum and Alan, planned the scenic route for the 13 walkers and is already planning another for next April! Thank you so much to everyone who walked and donated, the Fundraising team are looking forward to hearing where you
December, allowing for lots of Christmas cheer!
Sat 17th Dec: 10am-3pm Sun 18th Dec: 12-4pm Children will have the chance to meet Father Christmas and his elves in his magical grotto, and receive a gift from the man himself. They will also have the opportunity to post a letter to Santa in the North Pole post box, and while Santa
Santa’s Grotto opening hours:
Sat 26th Nov: 11am-3pm Sun 27th Nov: 12-3pm Sat 3rd Dec: 10am-3pm Sun 4th Dec: 12-3pm Sat 10th Dec: 10am-3pm
Gemma Riekie, bottom right, and her team of fabulous fundraisers
Santa's Grotto
all venture in 2023. Could you take on a challenge event for the Hospice?
Hitting the right note
Contact community@ ayrshirehospice.org or call 01292 288488 for help or advice.
By Nicola Watson, Charge Nurse
There are so many benefits to joining a choir and singing can improve your sense of happiness and well-being. Staff who are attending the choir already feel the benefit of this as they perform as wide selection of songs. You can attend their first performance
A musical bunch of staff has formed an Ayrshire Hospice Choir…and are already looking forward to their first performance.
Lauriston Bar, Ardrossan
As one of the Charge Nurses in the In-Patient Unit, Nicola wanted to start a Hospice choir so patients, their families and the Ayrshire
space for staff to have fun with colleagues, and also a great fundraising opportunity.
Do you own a business? Could you take one of our collecting cans or Teramundi pots?
community could see another side to the staff. Working within the IPU is understandably emotionally challenging for staff so there was a need for a safe
when they appear at the Light up a Life Concert, so please come and support the choir at the event on the 27th of November at The Grand Hall Kilmarnock.
Ayrshire Hospice Choir
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Spotlight on our shops
Play our Christmas Super Draw
The Ayrshire Hospice was lucky enough to be named charity beneficiary of two events that took place at Troon Concert Hall recently. J & J Events, organisers of West Coast Fest a festival- style event that celebrated the very best of Gins, Spirits, Beers, Ciders and Cocktails, and Douglas Graham and the Ayrshire Real Ale Festival, selected the Ayrshire Hospice as the official Charity Partner for their events. Cheers to the Ayrshire Hospice!
By Janice McPherson, Head of Retail
The network of Ayrshire Hospice shops are an integral part of their respective local communities and we are grateful to be well supported by customers both old and new, in addition to our generous donors who continue to delight us with the wonderful stock they donate.
By Caroline Lyon, Senior Fundraiser
The Ayrshire Hospice Christmas Super Draw is back with a bang for 2022!
There’s a top prize of £3,000 as well as £1,000 for second place and £100 for third as well as 70 prizes of £10 . A book contains 12 tickets with each one costing £1 - that’s £12 per book and 12 wonderful chances to win. Tickets are on sale now by calling 01292 288488 or you can enter online at www.ayrshirehospice. org . Players must be 16+ You can also scan the
The closing date for returning paper tickets is 9th December and online entries close at midnight on the 15th. The draw will take place on 16th December... just in time for Christmas!
Over the last 2 years, the Hospice has continued to tailor its retail offering in each shop to match demand from the local community. As a result, the shops all have their own distinct identity to ensure they provide the best customer experience and maximise income, which helps raise vital funds to continue to care and support patients and their families with life-limiting illnesses across Ayrshire & Arran.
There are currently 10 shops across Ayrshire, in addition to the e-commerce offerings that make a significant contribution to the revenue funding of the Hospice. Whether you are a fashion- savvy shopper looking for the best fashion at affordable prices, love the green credentials that sustainable charity shopping offers, or have a home makeover project and are looking for that one-off
Find our more about our shops
statement piece - the shops will always offer a friendly face and great products to delight all our customers. Full details of all Ayrshire Hospice shops and their locations are on the website and whether you are a donor or a customer we are always delighted to see you.
QR Code (right) for even quicker entry…
Are you holding an event and looking for a local charity to support? Contact community@ ayrshirehospice.org or call 01292 288488 for more information.
Santa's ready to deliver the winning cheque!
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Issue 31
25
| December 2022
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Hospice donates beds to Ukraine crisis
By Caroline Lyon, Senior Fundraiser (Lottery and Donor Care) Ayrshire Hospice recognises long- serving lottery volunteers
By Lorraine Barrie, Communications and Marketing Specialist
bespoke “birth bags”, two incubators, 24 specialist paediatric wheelchairs, and around 120 boxes of surgical medical equipment sourced by Baby Lifeline UK. In total, the shipment saw over £500,000 of aid being transported and distributed to some of the areas most heavily impacted by the conflict in Ukraine.
After decanting from Racecourse Road, Ayr, in February this year, the Ayrshire Hospice In-Patient Unit has been warmly welcomed at East Ayrshire Community Hospital (EACH) in Cumnock, where it will remain until moving back to a redeveloped home in the Summer of 2024. While based at EACH, the
The Ayrshire Hospice lottery team hosted an event to celebrate their long-serving lottery collectors and canvassers at the Savoy Park Hotel.
was keen that they would be deployed where they would be most needed. Consequently, our Team reached out to a medical steering group facilitated by Baby Lifeline UK and the Edinburgh branch of the Association of Ukrainians in Great Britain (AUGB Edinburgh). In late August, a team of volunteers from RE:ACT crisis response charity, AUGB Edinburgh, and Baby Lifeline packed 22 electronic specialist beds onto a truck bound for Kharkiv, Ukraine. In addition to the Hospice donation, the shipment also included
Hospice is able to utilise NHS hospital beds in each of the patient rooms within the In-Patient Unit, which meant the organisation was able to consider how the beds from its traditional home could be utilised going forward. Although clinically suitable, the existing beds no longer met with the ethos of the new design at Racecourse Road where the greater ambition is to create a natural and homely environment for the patients and families that the Hospice cares for. As the beds had seen a lifetime of service here In Ayrshire, the organisation
Some have been collecting for the Ayrshire Hospice lottery for 25 years now and were presented with their long-service awards. The Ayrshire Hospice lottery began in 1994, and in that time has generated £17.6 million! The lottery now has over 13,500 members who are
our lottery collectors who go out in all weathers to collect for the Ayrshire Hospice. “It was a wonderful afternoon and a great opportunity to celebrate the team’s achievements and success of the Hospice lottery.” Those present were delighted to learn more about the future of our Hospice and watched a fly-through video of the new building presented by Ayrshire Hospice Chief Executive Tracy Flynn.
Ayrshire Hospice Chief Executive Officer, Tracy
Flynn commented: “My team was delighted to be able to support this fantastic initiative and found it a profoundly moving experience assisting the team from Ukraine. The challenges being faced on a daily basis by healthcare professionals and citizens trying to deliver care in a war-torn environment are profound, and I am immensely proud that the Ayrshire Hospice has been able to assist.”
Fiona Knight and Suzanne Craig
Hand made bags
entered into the draw each week. “Our collectors’
afternoon tea was a fantastic opportunity to say ‘thank you’ to
The Ayrshire Hospice was contacted recently by a kind- hearted supporter who offered to make bags that could be used in the In-Patient Unit. Janet Peacock reached out to offer her services to make some colourful bags that can be used to carry syringe drivers - which deliver medicine effectively to patients. The bags are modelled by Clinical Pharmacist, Fiona Knight and Care Assistant, Suzanne Craig in the IPU recently.
Celebration Tree Live
By Ron Swanson, Assistant Fundraising Manager
Join the Ayrshire Hospice on Facebook once again as it showcases the beautiful Celebration Tree.
Streaming live from The Portal, Irvine, you’ll be able to see your leaf up close - simply comment on the stream in real-time.
You can watch live on the Ayrshire Hospice’s Facebook page between 6 and 7 pm on Tuesday 20th December.
A few of our long-serving lottery volunteers
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Issue 31
27
| December 2022
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The Ayrshire Hospice is committed to our donors and supporters and is dedicated to treating them with the highest level of care, sensitivity and respect. Donor Charter
Welcome back to the Autumn Ball
By Jade Duncan, Senior Fundraiser Events
The Ayrshire Hospice Autumn Ball returned after a two-year break and raised over £45,000 on the night. The room was dressed in a bright array of colours to set the scene for this extra special 20th Anniversary event, which was supported by many local Ayrshire businesses, in addition to friends of the Hospice who were keen to see the night unfold. Seamill Hydro Hotel was the setting for this magical autumnal evening, as over three hundred guests in their glitzy attire
Our Donor Charter has been produced to assure donors and prospective donors of our integrity and accountability and the commitment of our staff and Board to strive for the highest professional standards at all times. As our donors and prospective donors, we promise to: • Treat you in a fair, transparent, accurate and honest manner, ensuring that everything we do complies with applicable laws, the professional codes of fundraising ethics as detailed by the Fundraising Regulator and the Institute of Fundraising. • Ensure all fundraising communications, including solicitations and stewardship report truthfully and accurately describe our activities and the intended and actual uses of donated funds.
Autumn Ball sponsor Urqhuart Opticians presented a cheque to Hospice CEO Tracy Flynn for £3,000.
• Give appropriate and timely acknowledgement, recognition and agreed publicity for your donation in accordance with your wishes including treating any support as anonymous if requested. • Observe the terms applicable to your donation and consult you if your donation cannot be used for its intended purpose. • Keep you informed of the impact of your donation and Ayrshire Hospice’s evolving needs and priorities.
Host Edward Reid
Guests were delighted to return to the Autumn Ball for the first time since 2019
• Respect your rights to privacy and confidentiality and keep all donor records and database information secure. We take our donors' right to privacy very seriously and treat all personal information in compliance with the relevant data protection laws. Our Privacy Notice provides further information about how we handle data.
enjoyed an evening of fun and frivolity. Edward Reid provided unique entertainment in his usual style, creating an unforgettable experience. In addition, our very own auctioneer, Graeme
• Publish our financial accounts and annual review to ensure transparency about how our financial affairs are conducted. • Only communicate with you in the way you ask us to when you set your communication preferences.
Autumn Ball Committee member, Graham Kirkwood
Protecting vulnerable individuals Ayrshire Hospice fully understands our responsibility to protect vulnerable individuals and understand that our fundraisers must: • take all reasonable steps to treat a donor fairly, enabling them to make an informed decision about any donation • take into account the needs of any potential donor who may be in a vulnerable circumstance to make an informed decision • return a donation given by someone who lacked capacity at the time of the donation and that fundraisers must not: • exploit the lack of knowledge or apparent need for care and support of a donor at any time • accept donations when a fundraiser has grounds to believe that the donor lacks capacity to make a decision to donate • intrude on a person’s privacy, be unreasonably persistent or place undue pressure on a donor • continue to ask an individual for support if that person indicates that they no longer want to be communicated with
Strawhorn, encouraged bids in the main auction,
ultimately encouraging those in attendance to help raise in excess of £45,500! Alongside the prize raffle and silent auction, the night drew in with many treading the dancefloor to band ‘Angelstar’ before carriages home were called. Huge thanks to the Autumn Ball committee of Susan Young and Graham Kirkwood, who marked his 20th year on the organising committee.
Cunningham Floral Art donated the stunning floral art displays for the Autumn Ball which were auctioned off at the end of the night. The group are valued and appreciated supporters of this event and the Ayrshire Hospice since 2004.
Guests had a wonderful night
Your donation £19.95 would buy 5 selection boxes to give children who visit loved ones in our In-Patient Unit during the Christmas season £50 would help a patient in our In-Patient Unit have a Christmas movie night and a tasty takeaway with their family £204 would enable all patients in our In-Patient Unit to have a stocking full of goodies in their room on Christmas Day £1,000 would contribute towards home visits deliverd by our Respite and Response team supporting patients and their families throughout the festive period Make Today Matter A little can go a long way to Making Today Matter for our patients and their families
My own preferred donation of £
Gift Aid your donation! It will boost your donation by 25p of Gift Aid for every £1 you donate. Gift Aid is reclaimed by the Ayrshire Hospice from the tax you pay for the current tax year. Your address is needed to allow us to identify you as a current UK taxpayer. In order to Gift Aid your donations, you must tick the box below: I want to Gift Aid any donations I make in the future or have made in the past 4 years to the Ayrshire Hospice. I am a UK taxpayer and understand that if I pay less Income Tax and/or Capital Gains Tax than the amount of Gift Aid claimed on all my donations in that tax year, it is my responsibility to pay any difference. Please notify us if you want to cancel this declaration, change your name or home address or no longer pay sufficient tax on your income and/or capital gains. If you pay Income Tax at the higher or additional rate and want to receive the additional tax relief due to you, you must include all your Gift Aid donations on your Self-Assessment tax return or ask HM Revenue and Customs to adjust your tax code.
Keeping in touch We would love to send you information about our work, fundraising activities and how you can help Make Today Matter. Are you happy for us to contact you: By Email? Yes No Email: By Text? Yes No Mobile: By Phone? Yes No Phone: We will continue to write to you by post from time to time to keep you up to date with how you can help and our latest news, activities and appeals. If you prefer not to hear from us by post, please tick here: You can withdraw or change these choices at any time just by letting us know - you can call us on 01292 288488 , email us at fundraising@ ayrshirehospice.org or write to us at 29 Miller Road, Ayr KA7 2AX . Please be assured we will never sell your information and will only ever share it with trusted service providers who are working on our behalf, or if required to do so by law. Your data may also be used for analysis purposes, to help us provide the best service possible. Information about how we protect and use your personal data is set out in our privacy policy www.ayrshirehospice.org/privacy-policy
Please return your completed form to our Fundraising Office at 29 Miller Road, Ayr, KA7 2AX. Web: www.ayrshirehospice.org Email: donate@ayrshirehospice.org Phone: 01292 288488
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