Downing Students - Regional Operations Manager (South)

THE ROLE

You will take responsibility for our student accommodation across London zones 1 and 2, Cambridge, Exeter and Coventry. We currently operate 2000 rooms in this region and have a number of further developments. The role will have responsibility for driving occupancy, achieving sales whilst delivering the best possible customer experience for our customers and increasing customer satisfaction.

Key Responsibilities:

Leadership:

• To provide leadership and direction for the regional teams in each student accommodation location and ensure that operational, financial and a range of other objectives are met • To ensure we exceed client and student expectations by delivering budgets and identifying and implementing actions to maintain and improve effectiveness and service levels

• This is a demanding but fulfilling role requiring the ability to manage change and motivate the teams around you in order to achieve results

• Ensure compliance with all agreements, leases and contracts

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