Wedding Favours By Caroline Lyon, Senior Fundraiser
Expanded Complementary Therapy services success
Volunteers supporting to shape our services
By Kirsty Cornwall, Quality Improvement Facilitator
The Ayrshire Hospice recently introduced its patient experience feedback to gain an increased understanding of their experiences with the Hospice. This valuable new service is run by volunteers who donate their time to learn more about the experiences that patients and their families have of hospice care and how that feedback can be used to help shape future care. Volunteers Lorraine Stobbie and Corinne Amos have been working with the Hospice since January 2023, helping to drive the focus on co-production with patients and families. Co-production is all about working with people to ensure their
views are represented and considered when decisions are being made about the future of the Hospice; whether that’s asking for input on our clinical strategy, the care patients receive, or the food on the menu.
LORRAINE AND CORINNE - PATIENT EXPERIENCE VOLUNTEERS.
The Ayrshire Hospice offer a wide range of Complementary Therapy for people within our In- Patient Unit or at home and the Hospice is extremely proud of the early success of its recently increased therapy offering to patients.
Wedding Favours have been given to guests since the 16th century when a small gift from a newlywed couple was believed to bring good luck.
The volunteer Patient Experience team contacts patients within the In-Patient Unit and in the community to gain an understanding of their experience with the Hospice. An example of actionable feedback that has been implemented into practice has been providing patients with a timeframe as to when the community team are due to visit as several responses mentioned this would be helpful.
Corinne qualified as a nurse in 1977 and still holds an active NMC registration, having spent some of her career working at a senior level in the Middle East. Lorraine is a retired Head Teacher of a local specialist school for children and young people with complex additional support needs and has extensive experience working with parents and carers during difficult times.
IMAGE COURTESY OF AMD STUDIOS
So, what could
be luckier for your guests than an entry into our Ayrshire Hospice Lottery? Our lottery tickets are individually tailored to your own specific requirements and personalised for your special day. Priced at just £2 each they are available for guests aged 18 years and over. If lottery tickets aren’t your thing, then how about our beautiful Ayrshire Hospice pin badges? They make a truly special wedding favour gift for your guests, you show your support for our local charity by making a £2 donation per favour and we will do the rest. Contact the Fundraising Office to find out more.
The Ayrshire Hospice Craft Team recently held a pop-up shop at the fundraising office in Miller Road, Ayr, featuring a fantastic selection of
The new twilight service, which began in October last year, has been warmly welcomed by patients in the In-Patient Unit who have said it has helped improve their sleep at night as they feel more relaxed going to bed. These therapies are provided free of charge by a team of three professional therapists who hold recognised national qualifications. The team of Christine McClean, Caitlyn Cunningham and Gabriel Jordan create an individual therapy programme specifically tailored to the patient. From initial feedback over 80% of patients found a benefit to their well-being, half experienced a positive impact for pain and 70% had a better night’s sleep after their evening therapy session. Currently, the extended service runs three nights a week to people within the In-Patient Unit where it is applied alongside and in support of conventional medical methods of care. The holistic approach of the sessions aims to ease the emotional, mental and physical effects that illness can have on people and those they love.
their hand-knitted items.
The pop-up featured outfits for babies and children, tea cosies, cushions, soft toys and much more. The Ayrshire Hospice Craft Team are a small group of dedicated volunteers that enjoy using their crafting skills to help raise funds for the Hospice, specialising in knitting, sewing and making other novelty items in their own time at home.
If you would be interested in donating your time and skills to the Craft Team then you can email enquiries@ayrshirehospice.org to register your interest.
June 2023 | EDITION 33
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