Learning to WOW Clients
Suggested Strategy: Utilize Peer-to-Peer Coaching to help the individual
you are coaching get inspired to WOW their clients and learn what
strategies their peers have in place for doing so.
Suggested Questions:
→ Hypothetical Question: Hypothetically, if you were a client here, what
do you think it would take to really WOW you?
→ Rating Question: On a scale of one to six, with six representing that
you go above and beyond to WOW each and every client that you come
into contact with and one representing that you never do that, where
would you rate yourself and why?
→ Success Imperative: What steps do you think we can take together to
help you successfully prepare to WOW each client that you come into
contact with?
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