→ Brainstorming: Building off the whiteboard activity, nail down exactly what each behavior looks like in the office. For example, if your team comes up with something along the lines of, “sending weekly reports,'' Define & Coach by coming up with a shared definition of what those should look like.
Suggested Learning Projects:
→ Tangible Successes: Ask the group to come back with three instances
where the team executed on the definition from the above activities.
Why were these moments successful?
→ Peer-to-Peer Coaching: Have each member of the team practice the
skills from the brainstorm with another team member that also needs to
work on those skills. Peer work allows comradery, as well as skill
building techniques that may not come to mind if the individual is
working alone.
Supplemental Coaching Strategies:
→ 30-Second Coaching: Let individuals know when they are making
positive strides toward the goal of complete success. Take 30 seconds
to tell them specifically what they’ve done well and how their actions are
appreciated by you and the team.
→ Non-Verbal Coaching: Write notes and leave them on desks when you
notice coaching targets exhibiting the behaviors and skills that were
brainstormed in the activities section. Be specific in describing what
they did, when, and why it was appreciated.
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