CoachApply Master for Jacksonville Public Library

Consistent Communication

Suggested Strategy: Utilizing Define & Coach, come to a mutual

definition for the expectations set for your team. After taking the time to

do this step, you can then coach to those specific expectations without

miscommunication of the goals your team is to reach. Use this

Coaching Map in a group setting.

Suggested Questions:

→ Define & Coach: When I say the phrase consistent communication ,

what definition comes to your mind?

→ Success Imperative: What will you do to successfully implement that

definition of consistent communication?

→ Third-Party Question: What opportunities could be afforded to the

group when you practice consistent communication based on the given

definition?

Suggested Activities:

→ Whiteboard Coaching: On the left side of the board, write down how

the group would describe their current level of consistent

communication. On the right side of the board, write down the ideal

description of consistent communication based on the beginning of your

conversation. Then, erase the left side of the board and write down the

actions that the group gives you that must be taken to reach the

description on the right side of the board.

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