CoachApply Master for Jacksonville Public Library

Conversation Flow

Suggested Strategy: Use a Define & Coach Strategy to establish the

expectations for the flow of a conversation, bringing the individual’s

awareness to whether or not they feel that they practice that definition

themselves.

Suggested Questions:

→ Define & Coach: When speaking

about conversation flow , what do you

think that specifically looks like in your

interactions at work?

→ Rating Question: On a scale of one

to six, with six representing that you

follow that definition to the letter, and

one representing that you donot

practice conversation flow at all,

where would you rate yourself and

why?

→ Self-Actualized Question: What actions do you think we can take

together to help you put that definition into practice and bring you closer

to a six?

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