CoachApply Master for Jacksonville Public Library

Suggested Activities:

→ Role Play: Have the individual practice the definition of “conversation

flow” in practice situations similar to those in which you find that your

coaching target typically struggles. Without breaking out of roles, ask

the individual to think about specific situations outside of this meeting

wherethey may need to continue practicing based on the definition

previously discussed. Provide the individual with feedback after each

practice situation of what they did particularly well, and what they may

need to continue practicing in the future.

Suggested Learning Projects:

→ Peer-to-Peer Coaching: Assign your coaching target to meet with a

new peer each week to practice conversation flow in specific situations

that you assign for them to practice. Ask them to email you after each

practice situation, copying the peer that they met with on the email,

sharing what they felt was successful in the conversation, and what they

feel they need to continue practicing.

→ Journal-Based Coaching: Ask the person you are coaching to keep a

journal as they have conversations where they might have typically

struggled with conversation flow. They should note in their entries their

strategy in each conversation to practice the definition of conversation

flow discussed in your coaching session – what do they think they were

successful in accomplishing in each conversation? What do they feel

they must continue practicing? What will be their strategy to improve

those parts of conversation flow going forward?

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