CoachApply Master for Jacksonville Public Library

Suggested Learning Projects:

→ Self-Directed Learning: Have the members of your team watch a

sports team at some point in the week. What does the team do well

together, and what could they have done better as a unit? Did the team

accomplish a goal together? Each member of your team should email

you and copy the rest of the team on an email with their observations

along with how those observations could be translated to your team

dynamic. How can those team actions and communication with other

departments benefit the team as a whole?

Supplemental Coaching Strategies:

→ 30-Second Coaching: When a member of the team exhibits strong

communication with a member of the team in another department, take

30 seconds to acknowledge their actions. Be specific in your praise and

in telling them what they have done well and how it will benefit both

departments.

→ Observational Coaching: Ask the members of the team to observe

each other throughout the coming week. How do their peers take

initiative in communicating with other departments? What strategies

could each team member take away from their peers’ actions and put

them into practice in their own cross-departmental communication?

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