CoachApply Master for Jacksonville Public Library

Effective Communication with Dealers

Suggested Strategy: Using Define & Coach, begin your coaching

conversation with defining the expectations set for your coaching target

by their position and the company. This will create a coaching

relationship in which miscommunication regarding expectations is

minimal or nonexistent.

Suggested Questions:

→ Define & Coach: When you think about the phrase effective

communication with dealers, how do you think you would define it as it

relates to the expectations set for you by the company?

→ Success Imperative: What actions do you believe you must take to

successfully apply that definition to your actual dealer communication?

Suggested Activities:

→ GOAL-Based Coaching: What does the individual aspire to be Great

at in their position? What Opportunities might be presented to the

individual as a result of becoming great? What Actions related to the

definition of effective communication with dealers must the individual

take to bring those opportunities within reach? What will the individual

Love about reaching their goals?

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