CoachApply Master for Jacksonville Public Library

Suggested Learning Projects:

→ Self-Directed Learning: Ask the employee to come back to your next

coaching session with three examples of instructions that they might

need to provide to someone on a regular basis. They should be able to

give the person they would be instructing a clear understanding of what

they are asking of them and what the objective of the instructions are.

→ Journal-Based Coaching: Ask the employee to keep a journal in the

coming weeks with entries noting times where they were required to give

someone instructions. Was the objective of the task completed basedon

their instructions? Were they confident in the clarity of their instructions?

What do they think they could have improved for next time?

Supplemental Coaching Strategies:

→ 30-Second Coaching: When you observe the employee giving clear

instructions based on the definition you discussed and the task was

completed effectively because of their instructions, verbally share with

them what actions they had taken to follow the definition, and why their

actions are appreciated by you.

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