Suggested Learning Projects:
→ Tangible Successes: Have the individual come back to your next
coaching session with three examples of great voicemails that they left
for someone throughout the week.
Supplemental Coaching Strategies:
→ Observational Coaching: Ask the individual to observe their peers as
they leave voicemails to learn new strategies and tips that they can
practice on their own. They should take note of things that their peers
find success in and any challenges they observe their peers facing. How
do their peers specifically combat those challenges?
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