Suggested Learning Projects:
→ Tangible Successes: Assign your coaching target to come back to
your next coaching session with five examples of successful voicemails
left for clients or prospects during the week where they followed the
general flow of the outline you created together earlier. Did they receive
a response from the individual they left the voicemail for? Was the client
or prospect prepared for their call with the information that was left for
them in the individual’s voicemail?
→ Journal-Based Coaching: Assign the individual you are coaching to
keep a journal as they go through the process of improving their
voicemail technique. Ask them to track their level of success in getting
clients and prospects to call them back after leaving voicemails. They
should also keep track of their challenges as they leave voicemails for
clients and prospects and how they might address those challenges in
the future.
Supplemental Coaching Strategies:
→ 30-Second Coaching: When you have the opportunity
to observe a great voicemail left by your coaching
target or a positive outcome as a result of a voicemail
they left, share with them the efforts and specific
actions you observed that led to their success. Let
them know why their efforts are appreciated by you and
beneficial to their ability to connect with clients and
prospects more often!
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