Professional Communication
Suggested Strategy: Whether this person has just started in the
professional world, or has been in it for some time, there is not a
standardized and taught definition for the word professionalism in
communication. Set a definition for the professionalism that you are
looking for from this person, so that both parties are on the same page
regarding what is expected.
Suggested Questions:
→ Define & Coach: When I present you with the word
professionalism regarding in-person interactions, phone calls, emails, etc. what definitioncomes to mind? → Self-Actualized Question: What actions will you take to exhibit the definition of professionalism we just discussed?
Suggested Activities:
→ Whiteboard Coaching: On the left side of a whiteboard,
write down how this person would currently describe the level
of professionalism in their communication. On the right side of the
board, write down how thisperson would ideally like the level of
professionalism in their communication to be described by others.
Then, erase the left side of the board and write down the actions that
this person is willing to take to reach the description on the right side of
the board.
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