→ Role Play: Practice together some of the areas of concern on the left-
hand side of the board. Then, after the role play scenario, discuss what
went well and what areas can use improvement in the future.
Suggested Learning Projects:
→ Journal-Based Coaching: Have the team members practice the areas
of concern that you discussed in the whiteboard activity and role played
together throughout the week in their daily activities. Have them journal
daily two successes and two challenges they encounter and summarize
their journal entries to you in an email at the end of the week.
→ Peer-to-Peer Coaching: Ask each person in the group to practice the
skills from the whiteboard activity with another team member. Peer work
allows comradery, as well as skill building techniques that may not come
to mind if the individual is working alone.
Supplemental Coaching Strategies:
→ Non-Verbal Coaching: Write the individual/team a note and leave it on
their desk when you notice them exhibiting the behaviors and skills that
were brainstormed in the activities section. Be specific in describing
what they did, when, and why it was appreciated.
→ Celebrate Success: When your team accomplishes a goal, celebrate
through positive reinforcement with whatever celebration the team came
up with in your initial conversations. This builds buy in from the
beginning and allows the team to have a shared goal that is fun and can
be non-work related.
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