CoachApply Master for Jacksonville Public Library

Building Confidence Through Practice

Suggested Strategy: Using Role Play, facilitate practice situations where

the employee has an opportunity to practice improving the area that you

would like to coach them to. Having confidence is the ability to practice

the skill with confidence and conviction, and by giving the individual a

space to practice, they will feel more comfortable in receiving coaching.

Suggested Questions:

→ Rating Question: On a scale of one to six, with six representing a

complete confidence in executing (the skill that you are coaching them

to) and one representing that you have no confidence in that skill at all,

where would you rate yourself and why?

→ Self-Actualized Question: What actions do you think we could take

together to help you reach a six?

Suggested Activities:

→ Whiteboard Coaching: On the left side of a

whiteboard, write down how your coaching target

would currently describe their confidence in the skill

you would like to coach them to. On the right side of

the board, ask them to describe what complete

confidence in that skill would ideally look like. Erase

the left side of the board and write down the actions that your coaching

target is willing to take to build their confidence in that skill.

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