CoachApply Master for Jacksonville Public Library

→ Whiteboard Coaching: On the left-hand side of the board, write down how the employee/team currently addresses unproductive behavior.

Then, on the right-hand side of the board, have them describe what

addressing unproductive behavior looks like tactfully. Then erase the left

side then ask them what actions need to be taken so the right side of the

board becomes a reality.

Suggested Learning Projects:

→ Peer To Peer Coaching: Pair employees up to hold each other

accountable for confronting behavior. When they have someone who is

also participating in this journey with them, comradery will help with

consistency.

Supplemental Coaching Strategies:

→ Non-Verbal Coaching: Leave them a hand-written note on their desk

when you observe improvement in group meeting participation. Make

sure your note is specific and descriptive.

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