CoachApply Master for Jacksonville Public Library

Commitment Building with Employees

Suggested Strategy: Practice the skills and highlight the importance of

making commitments to increase accountability on your team.

Suggested Questions:

→ Risk Question: What risk do you assume by not making commitments

as they relate to our accountability standards? How can this affect you

personally? The whole team?

→ Opposite Insertion Question: What will you do to successfully make

commitments that relate to accountability?

Suggested Activities:

→ Define & Coach: Come up with a shared definition of what making

commitments looks like in a professional setting as it relates to

accountability. First, have the employee share their definition of

commitment making, then you share yours. Make sure to highlight any

discrepancies you see.

→ Whiteboard Coaching: On one side of the board, ask the employee(s)

how they currently describe their ability to make commitments, on the

right side of the board come up with how you both should make

commitments towards accountability measures, then erase the left and

ask what actions need to be taken to make the right side a reality.

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