Avoiding Conflict Through Communication
Suggested Strategy: Sometimes conflict comes from the lack of
confrontation and lack of engaging in difficult conversations. Avoid
conflict by setting up a system of communication that is built upon trust.
Suggested Questions:
→ Permission-Based Question + The Sword: With your permission,
could I share some observations with you? I’ve been noticing you’ve
been demonstrating issues with your teammates and superiors as it
relates to conflict. What is your take on that?
→ Risk Question: What risk do you assume by not addressing this
conflict head on, and what risk do I assume by not acknowledging it?
→ Self-Actualized Question: Where do you think this conflict is coming
from as it relates to your realm of control?
→ Success Imperative: What steps can we take together to create a
space where we can successfully communicate these feelings of
mistrust and avoid conflict in the future?
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