CoachApply Master for Jacksonville Public Library

Coaching Without Interrogating

Suggested Strategy: The balance between questioning in an

interrogating manner and having a coaching conversation comes from

the kinds of questions you ask. Use open, thought-provoking questions

to invite conversation rather than being directive, as well as reflective

coaching to give the individual time to evaluate their responses. This

strategy also works well with a particularly defensive coaching target.

Suggested Questions:

→ Open-Ended Question: Use words like why and how to draw more

thoughtful responses and use follow-up or drill-down questions to create

the conversation.

→ Example: “In what ways do you think you could

(insert

improvement area) to reach success in your position and why do you

think those strategies would be successful?”

Suggested Activities:

→ GOAL-Based Coaching: What does the individual aspire to become

Great at in their career? What Opportunities might be afforded to the

individual as a result of becoming great? What Actions must the

individual take to bring those opportunities within reach? What will the

individual Love about reachingtheir goals (this is their emotional

connection to the goal)? How will improving the area you are coaching

them to improve help put them onthe path toward reaching these goals?

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