CoachApply Master for Jacksonville Public Library

Deciding When to End the Conflict Conversation

Suggested Strategy: Rumination can be fuel to the fire when it comes to

conflict- so as a team, agree to figure out how to address when to end

the conversation about conflict in

order for it to settle itself. We, as

managers and leaders, usually want

the fastest route possible when it

comes to solving problems, including

conflict. Often, conflict may take

longer to resolve than you’re

comfortable with, but there are

moments that require it to settle itself.

Frame the employee/employees (this map can be used in either a one-

on-one or group coaching conversation) that you are coaching with

knowing when to stop the conversation.

Suggested Questions:

→ Risk Question: What risk do we assume when we keep rehashing a

subject that is conflict-based?

→ Self-Actualized: What will you do to successfully decide when to end

the conversation about conflict?

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