CoachApply Master for Jacksonville Public Library

Follow Through

Suggested Strategy: Building follow through commitments allows the

team as a whole to succeed with accountability measures.

Suggested Questions:

→ Demo Me or Teach Me : Teach me or demonstrate to me what it looks

like when you receive a directive what actions or behaviors you take in

order to achieve those directives.

→ Risk Question : What risk do you assume by not identifying areas of

improvement as they relate to your accountability standards with follow

through?

Suggested Activities:

→ Define & Coach: Follow up with the demo me or teach me

conversation by having the employee give you their definition or

understanding of accountability through follow through, then provide

your counter for every point they are not in alignment with your

definition. This builds clarity and consistency.

→ Observational Coaching: After going over your shared definition of

accountability, observe this employee for a week and see if they have

taken an understanding of the directives given and discussed. Then,

after the first week, come together and reevaluate their definition of

accountability through follow through and how they relate to your

standards.

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