CoachApply Master for Jacksonville Public Library

Reinforcing Lack of Conflict

Suggested Strategy: Your employees who avoid conflict in a constructive

way need to continue to have positive reinforcement. Do this the easy

way by incorporating 30-Second Coaching to continue to drive forward

motion after having Whiteboard Coaching and Journal-Based Coaching

tofuel them.

Suggested Questions:

→ Reflection Question: What do you learn about yourself during the

process of coaching/self-development that you didn’t know before?

→ Self-Actualized Question: What will you do to continue to avoid

conflict in a constructive way on a consistent and genuine basis?

Suggested Activities:

→ Whiteboard Coaching: On the left side of the board, ask the employee

to describe how they have specifically been able to avoid conflict. On

the right side of the board, ask the employee what they could do better

when it relates to avoiding conflict. Then, erase the left-hand side of the

board and ask them to think of the actions and behaviors that are

necessary to get to the right side of the board. Simply because an

employee has gotten to their previous goals, or has shown positive

progress, doesn’t mean their journey is complete. Often, providing the

space to explore options and goals will reveal more and keep your

employee engaged and aware that you’re invested in the process.

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