Resolving Team Conflict Through Confronting the Conflict
Suggested Strategy: Many fear conflicts, but one of the most important
aspects about conflict is acknowledging it. By bringing the conflict to the
forefront, the less chance there is for it to fester underneath the surface.
Suggested Questions:
→ Permission-Based Question + The
Sword: With your permission, and
so that I don’t make any assumptions
because that would be unfair to you, I
would like to share my perceptions
with you as it relates to our team’s
conflict. (When permission is
granted, share your perceptions).
→ Reflective Question: I don’t want
you to answer right away, I’m going
to (get a coffee, use the restroom,
etc.) but while I’m gone, I’d like you to
think about what actions you might be
willing to take in order to confront this
conflict as a team.
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