Supplemental Coaching Strategies:
→ 30-Second Coaching: Reinforce the team’s ability to confront conflict
through communication by taking 30 seconds to verbally acknowledge
the efforts made by the team to face conflict. Be specific in letting them
know what they did well and how it will benefit them on the path toward
reaching their goal.
→ Video-Based Coaching: Find and send the team a funny video about
what happens when a team doesn’t communicate in a constructive way.
Using video clips from office tv shows like The Office, Parks and
Recreation, or something of your choosing will allow your team to
reflecton some of the hyperbolic behaviors and how they manifest in
themselves without really calling anyone out directly. It also eases the
tension or potential stress surrounding the subject area.
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