Behaviors Impacting Performance
Suggested Strategy: Getting others to see how behaviors influence
performance is like getting someone to look in the mirror. Use the
outside in approach to guide this self-reflection. Use this Coaching Map
in a group coaching session.
Suggested Questions:
→ Third-Party Coaching: If another team could give us
feedback as it relates to our current behaviors, what do you
think they would say? Whydo you think they would give us
the feedback they did?
→ Risk Question: What risks do we assume if we don’t make
anychanges to our current behaviors?
→ Self-Actualized Question: What do we need to do as a
team to helpmake a change for the better?
Suggested Activities:
→ Define & Coach: Come up with shared definitions of your team’s goals
and nail down corresponding behaviors. One person’s definition of being
helpful may be someone else’s bare minimum.
→ Role Play: Using the shared definitions from the activity above, practice
some situations that cause the most issues at work. This works best if
you brainstorm where those behaviors are most prevalent prior to
engaging in the role play.
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