CoachApply Master for Jacksonville Public Library

→ Brainstorming: Come up with an action plan of how to make sure that

management is hearing and listening to the concerns from their

employees. Follow up once a month to make sure the areas have

shown improvement.

Suggested Learning Projects:

→ Journal-Based Coaching: Have your coaching target keep track of

weekly successes, challenges, and areas that can be avoided in terms

of reception of employee feedback.

→ Self-Directed Learning: Provide literature and data that discusses

employee engagement for your coaching target to read throughout the

week. They should continue to make connections between the reading

materials and their own success through flexing their voice

constructively.

Supplemental Coaching Strategies:

→ Observational Coaching: Ask your coaching target to observe their

peers throughout the week as they flex their voices at work. In what

ways are their peers successful in making sure their voice is heard, and

how do they specifically do that? What takeaways from their

observations can your coaching target implement in their own practices

in using their voice to have their ideas or opinions be heard?

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