CoachApply Master for Jacksonville Public Library

Setting Expectations

Suggested Strategy: Utilize a Define & Coach strategy with work

expectations and use Role Play to understand where the employee is

currently at in terms of ability to execute those expectations and quality.

Suggested Questions:

→ Define & Coach: What is your understanding of your job role and

expectations and the quality associated with those expectations? Can

you name three to five actions that represent that definition?

→ Success Imperative: What will you do to successfully practice those

skills as we defined above to achieve a high-quality work output?

→ Self-Actualized Question: What do we need to do together to outline

how to do what you just came up with in the above question?

Suggested Activities:

→ Define & Coach: The employee might

not be entirely sure of what exactly

their job requirements are. Ask them to

explain what he/she thinks their job

entails and you can then compare

exactly to what they are expected to do

by you and the company.

Made with FlippingBook Ebook Creator