Suggested Learning Projects:
→ Journal-Based Coaching: Ask the employee to keep a journal in the
coming weeks – the entries should note daily times where they either
were given feedback or there was an opportunity for them to seek
feedback. What action did they take in that situation? What was the
outcome of their action? How did they feel about their goals that you
discussed previously after that feedback? Be prepared to discuss their
journal entries at your next coaching session. Journaling will also give
them an opportunity to release some anxiety by writing their thoughts
down.
Supplemental Coaching Strategies:
→ 30-Second Coaching: Reinforce the employee’s confidence by taking
30 seconds to verbally acknowledge the efforts made by the employee
to accept feedback without anxiety. Be specific in letting them know
what they did well and how it will benefit them on the path toward
reaching their goal.
→ Observational Coaching: What situations does this person observe
around them where feedback is necessary? How was the feedback
given AND accepted? What takeaways can this person put into practice
from observing their peers in interactions revolving around feedback?
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