CoachApply Master for Jacksonville Public Library

Asking Questions to Clarify Feedback

Suggested Strategy: Help your employee/team develop the skills

necessary to understand and deconstruct feedback in order to process.

This allows clarity and a chance for perspective sharing.

Suggested Questions:

→ Teach Me: Give me a normal response you would provide after

someone gives you feedback. Do you ask any questions, or take the

feedback at face value?

→ Risk Question: What risks do you assume if you don’t clarify feedback

that is given, or follow up with any questions or concerns on your end?

→ Reflection Question: After going through these questions, what did

you learn about yourself from a positive perspective as a result of going

through them? What did you learn about yourself that you now know you

need to keep developing and why? (Give your coaching target a few

minutes to think about their answers to these questions).

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