CoachApply Master for Jacksonville Public Library

Positive Feedback Within the Team

Suggested Strategy: Coaching in a group setting - make sure that the

group has the knowledge to give and receive positive feedback

Suggested Questions:

→ Rating Question: On a scale of one to six, with six representing a daily

practice, and one represents some hesitation or reluctance, where

would you rate your practice of giving positive feedback? How about

receiving feedback? What actions can we take together to help you

reach a six?

Suggested Activities:

→ Whiteboard Coaching: On the left side of a whiteboard, write down

how the group would describe their current ability to give and receive

positive feedback to each other. On the right side of the board, write

down the ideal description of what it looks like to give and receive

positive feedback well. Erase the left side and then write down the

group’s ideas of actions to take to help them reach the level of

comfortability that they had defined on the right side of the board. What

benefits does the team gain as a result of improving these skills?

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