CoachApply Master for Jacksonville Public Library

→ Role Play: Pair up the members of the group, give them an example of

giving positive feedback and have them role play that situation with each

other. Then, after they have had the practice conversation, have them

give the other person feedback to the group on how what their partner

did well. Not only are they practicing with a pretend situation, but they

also get the opportunity to practice with real feedback in a controlled

setting and have the opportunity to ask questions and discuss. *The

way you word your examples is just as important as giving them the

practice.*

Suggested Learning Projects:

→ Self-Directed Learning: Each person on the team should come back

to the next coaching session with one example of a situation during the

week where they gave positive feedback to a peer. They should be

prepared to discuss what went well and what they could have done

better and how they will improve in their next feedback discussion. They

should also note what impact giving that feedback might have on the

team dynamic in the future.

Supplemental Coaching Strategies:

→ Non-Verbal Coaching: When you observe someone giving or receiving

positive feedback to a teammate throughout the week, leave them a

note on their desk letting them know that they did a good job and why.

Make sure that your note is specific.

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