Responsibility Taking to Increase Accountability
Suggested Strategy: Building a sense of responsibility comes from
highlighting and creating a mutual understanding of job roles and the
importance they serve for the team as a whole. Use a strategy of third
party questioning and teach me/demo me skills to highlight if there are
any inconsistencies.
Suggested Questions:
→ Risk Question: What risk do you assume by not holding up to your
responsibilities as they relate to your job role? What happens when you
don’t hold yourself accountable to those responsibilities? What happens
to the team if everyone creates their own definition of their job
responsibilities?
→ Self-Actualized Question: What will you do to successfully achieve
your job role expectations and responsibilities on a consistent basis?
What steps do we need to take together to make these clearer or more
attainable?
Suggested Activities:
→ Define & Coach: This will be especially helpful if the employee
demonstrates any lack of understanding when it comes to their job role.
Together, come up with a shared definition of their job role. The more
you drill down those requirements, the less room there will be for the
employee to build their own definition that is not in alignment.
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