Assisting Millennials
Suggested Strategy: Use a Define & Coach strategy to help the individual
understand what traits of millennials come through when assisting them
so that they can better serve them specifically to their needs.
Suggested Questions:
→ Define & Coach: When we talk about Millennials as our clients, what
traits would you say define them?
→ Self-Actualized Question: What actions do you think you could take to
ensure that you are adjusting your approach to Millennials so that you
are meeting their needs to the best of your ability?
Suggested Activities:
→ Whiteboard Coaching: Discuss with the employee their current
strategy for assisting Millennials. Write this strategy on the left side of a
whiteboard. On the right side of the board, write down the employee’s
strategy going forward when
assisting Millennials. Erase the
left side of the board and write
down the five actions that the
employee is committed to
taking to become great at the
strategy written on the right
side of the board.
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