CoachApply Master for Jacksonville Public Library

Developing People Skills with Millennials

Suggested Strategy: Face-to-face communication is something that

many people need to work on, so these approaches can be used with

anyone who struggles with people skills. Use role plays and goal setting

to help millennials see the connection between people skills and career

success.

Suggested Questions:

→ Permission-Based Question: Note how you feel about their current

state of people skills. Example: “Can I shar e my observations with your

permission? I’ve noticed that you are really great at email

communication, but your in-person communication is lacking. Do you

agree with that observation?”

→ Third-Party Question: If I were to ask a friend of yours how your

people skills are here at work, what would they say and why?

→ Risk Question: What risk do you assume by not developing your

people skills here? What challenges does this present as it relates to

your overall career goals?

→ Self-Actualized Question: What activities or set of feedback works

best for you in terms of developing your people skills?

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