Suggested Learning Projects:
→ Observational Coaching: Assign your coaching target to
go to a business outside of the office, such as Starbucks, at
some point during the coming week. Their assignment
while at the business is to sit down and observe the
employees. They should email you afterward with their
observations regarding the employees’ energy level and the
effect that it has on the customers and their teammates.
→ Peer-to-Peer Coaching: Ask the person you are coaching
to interview a high-energy peer within the office. Their
conversation should address how their peer maintains a
level of high energy during the workday, what
actions/mentality they take when they come in to work each
day, and what effects they have noticed that come from
their high energy. The person you are coaching should write down their
notes and answers to the interview questions and be prepared to share
their notes at your next coaching session.
Supplemental Coaching Strategies:
→ 30-Second Coaching: Take 30 seconds to verbally acknowledge a
visible improvement in this person’s energy levels. Be specific in telling
them what actions you have observed and how their energy has made
an impact on the team.
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