CoachApply Master for Jacksonville Public Library

Productivity During Down Time

Suggested Strategy: Try and let the employee come to the conclusion on

their own that they could be more productive

Suggested Questions:

→ Rating Question: On a scale of one to six, with six representing a

100% productive day, and one being extremely unproductive, where

would you rate your average day and why?

→ Hypothetical Question: Hypothetically, if I were to ask your peers how

they would describe your consistency in productivity, what do you think

they might say?

Suggested Activities:

→ Define & Coach: “When I say the word productivity , what definition

comes to mind?” Once you have an agreed upon definition, of

productivity, ask the question, “What three actions can we take to make

sure that you exhibit our definition of productivity?” Write the definition

and actions to be taken mapped out on a whiteboard for visualization.

→ Teach Me: Have your coaching target walk you through their process

for deciding what to do during their slower times during the day. How do

they make sure that their daily tasks are accomplished during that time?

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