Confrontational Leader
Suggested Strategy: Using a Permission-Based Question paired with a
Third- Party Question, you can bring the individual’s awareness to the
perception of the way they approach others without bringing about
defensiveness.
Suggested Questions:
→ Permission-Based Question + The Sword: “With your permission, and
without assuming your intention, I would like to share some observations
with you that I have made that might provide an opportunity for you to
grow as a manager.” When permission is granted, share your concerns
as perceptions to avoid seeming directive.
→ Third-Party Question: If we were to ask your team how they would
describe your approach to conversations with them, what do you think
they might say and why?
Suggested Activities:
→ Role Play: Practice scenarios where the individual might typically seem
confrontational or aggressive in a role play setting to give them an
opportunity to analyze their tone without being put on the spot outside of
the safe space of your meeting. Present the individual with specific
situations to practice with you, and afterward have them give themselves
feedback on what they feel they did well in balancing their directive
approach with sensitivity or a conscious effort to be persuasive rather
than confrontational.
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