CoachApply Master for Jacksonville Public Library

→ Whiteboard Coaching: On the left side of a whiteboard, write down

how the leader thinks their peers would describe their approach to

conversations at work. On the right side of the board, ask them to

describe what an ideal balance between being effectively directive

while also being sensitive to how the things they are saying may be

taken by others might look like. Then, erase the left side of the board

and work with the individual to create a strategy to find that balance

written on the right side of the board and give a persuasive, rather

than aggressive or confrontational, perception.

Suggested Learning Projects:

→ Observational Coaching: Ask the individual to observe their peers as

they conduct managerial conversations with their peers. What

differences between the individual’s prior approach and the approach of

their peers do they observe? What takeaways from their observations

can they put into practice as they interact with their own team?

→ Journal-Based Coaching: Assign the person you are coaching to

keep a journal in the coming weeks as they interact with their team –

what types of body language does the individual notice coming from the

folks on the team during their interactions? How can they adjust their

tone and approach to remedy some of the negative body language they

may have observed using the strategy from your whiteboard activity?

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