CoachApply Master for Jacksonville Public Library

Supplemental Coaching Strategies:

→ Reflective Coaching: Have the employee summarize two successes

and two ways they intend to improve their attitude and send you an

email at the end of the week with their comments.

→ Non-Verbal Coaching: When the employee has a successful moment

due to their positive attitude, leave a handwritten note on their desk

encouraging them to keep up the good work. If you notice they’re

struggling, still leave a note but remind them that growth is hard, but

worth it. Simply providing positive reminders may be the push they need

during those tough times.

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