CoachApply Master for Jacksonville Public Library

Suggested Activities:

→ Whiteboard Coaching: On the left side of the whiteboard, write down

how the employee’s current work relationships stand and the actions

they are currently taking to bridge the gap between the two parties.

Then, on the right side, write down what ideal relationships between

that employee and their coworkers would look like. Erase the left side

and write down the steps necessary to make the right side a reality. Be

sure to drill down these actionable steps, as these are the areas that

you can hold this employee accountable to completing in order to mend

the relationships.

Suggested Learning Projects:

→ Journal-Based Coaching: Have the employee write down every time

they are successful at accomplishing the tasks that you discussed

during your whiteboard coaching session. Then, every week, have them

email you those successes and have them elaborate as to how that

affected them positively in the workplace.

Supplemental Coaching Strategies:

→ Non-Verbal Coaching: Leave the employee a hand-written note at

their workstation when you observe efforts or progress made by the

employee to take ownership of their peer relationships and to own their

own change for the better.

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