Suggested Learning Projects:
→ Peer-to-Peer Coaching: Assign your coaching target to meet with two
peers in the coming week to learn how they thank their clients. Ask the
individual you are coaching to come back with any new ideas for
thanking clients creatively and thoughtfully that they learned from their
peers. How they can implement these new strategies and who are three
clients they have recently interacted with where they can already put
them into practice?
→ Tangible Successes: Have them come back to your next coaching
session with three examples where they were able to thank their clients
thoughtfully and creatively. Did they notice any different outcomes in
their interactions or any changes in their relationships with those
clients? In what specific ways do they feel that these new ways of
thanking their clients will be beneficial to their relationships with them?
Supplemental Coaching Strategies:
→ 30-Second Coaching: Thank the individual for their efforts by taking 30
seconds to acknowledge specific situations in which they implemented
creative and thoughtful ways to thank their clients.
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