CoachApply Master for Jacksonville Public Library

Suggested Learning Projects:

→ Whiteboard Coaching Follow Up: Assign your coaching target to

come back to your next coaching session with the five hash marks from

the whiteboard activity filled in with five actions that the individual is

committed to taking to reach the description written on the right side of

the board. What strategies will they need to put into place to practice

that definition, and how will they go about making those strategies a

regular part of their follow up with prospective clients? Discuss these at

your next coaching session.

→ Peer-to-Peer Coaching: Ask the individual to meet with a new peer

each week to discuss their strategies for following up with prospective

clients. What does their peer do that they might be able to implement in

their own strategies? The person you are coaching should email you

after each meeting, copying the peer they spoke with, to share what

they learned from their peer and what they could still do to improve their

follow up techniques.

Supplemental Coaching Strategies:

→ 30-Second Coaching: As the individual begins to put the definition of

following up with prospective clients as discussed at the start of your

coaching session into practice and the results begin to show, take 30

seconds to verbally acknowledge their specific actions in improving their

follow up strategies, while also letting them know why their actions are

appreciated by you and by the team.

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