CoachApply Master for Jacksonville Public Library

Suggested Learning Projects:

→ Peer-to-Peer Coaching: Assign your coaching target to meet with a

new peer each week to learn of their strategies for being persistent

when selling. They should discuss what strategies their peers have in

place where they have found the most success, as well as where they

have encountered challenges. They should practice their newly-

developed scripts and strategies with their peers to further strengthen

their confidence. At your next coaching session, discuss what they

learned from their peer and what takeaways they will put into practice on

their own.

→ Observational Coaching: Ask the person you are coaching to observe

their peers in sales conversations – what actions do their peers take to

implement persistence? What is the outcome of the conversation when

their peer is persistent? What indicators tell the individual you are

coaching that their peer is being persistent, not “pushy” or passive?

Supplemental Coaching Strategies:

→ 30-Second Coaching: Evidence of the individual’s confidence in being

persistent should come through in their conversations – when you have

the opportunity to observe the individual implementing persistence in

their sales tactics, take 30 seconds to share your observations with

them. Let them know specifically what actions they took to exude

confidence in being persistent and share with them how their efforts are

appreciated by you.

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