CoachApply Master for Jacksonville Public Library

Suggestive Selling

Suggested Strategy: Ask a Define & Coach Question to make sure that

the individual you are coaching understands the expectations set for

them related to implementing suggestive selling.

Suggested Questions:

→ Define & Coach: How do you think you would specifically define what it

looks like to utilize suggestive selling?

→ Success Imperative: What actions do you think you must take to

successfully practice suggestive selling in your sales technique?

Suggested Activities:

→ Brainstorming: Work with the

individual to create conversation

pieces that they can utilize when

practicing suggestive selling. Have

them keep in mind specific

situations in which they can

implement them.

→ Role Play: Have the individual practice these conversation pieces with

you as though they were having a real sales conversation in which they

would implement suggestive selling. After the practice, have them give

themselves feedback on what they felt they did really well and what

they would like to improve on for their next conversation.

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